Frequently Asked Questions

Everything you need to know about shopping with Giri.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Which payment methods do you accept?

Giri accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer a warranty on your products?

Yes, we stand by our quality. Most Giri products come with a one-year limited warranty against manufacturing defects from the date of purchase.

Can I change or cancel my order after it's been placed?

We process orders quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate any changes or cancellations.